Privacy Policy

1. Information We Collect

When you create an account we collect your name, email address, and optional profile information (bio, portfolio URL). When you use the platform we also collect usage data such as projects submitted, reviews written, and credit transactions.

2. How We Use Your Information

• Operate and improve FeedbackQueue
• Process transactions and manage your credit balance
• Send transactional emails (review notifications, purchase receipts)
• Detect and prevent abuse, spam, and low-quality content
• Aggregate anonymous analytics to improve the product

3. Third-Party Services

We use the following third-party processors:

• Stripe — payment processing (we never store your card details)
• Supabase — database hosting
• Namecheap Private Email — transactional email delivery
• PostHog — product analytics (anonymised)
• Sentry — error monitoring

4. Cookies

We use essential cookies for authentication and session management. We do not use advertising or cross-site tracking cookies.

5. Data Retention

Account data is retained while your account is active. You can request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You may request access to, correction of, or deletion of your personal data. If you are in the EU/EEA, you have additional rights under the GDPR including data portability and the right to object to processing.

7. Security

We use industry-standard security measures including encrypted connections (TLS), hashed passwords, and role-based access controls. No system is 100% secure, but we take reasonable steps to protect your data.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or an in-app notification.

9. Contact

Questions about this policy? Email us at support@reviewhub.dev.